About us

Design Process

Our strategic new product development process is tailored to your unique project.

We work closely with our clients and pride ourselves on getting to know you and your business.

True Reflections seeks to close the unproductive gap between business goals and design flair.

You can have success and brilliance – let us show you how.

Our Design Process

We don't just get to know you - we get inside the ideas and the project. Every new relationship begins with a face to face meeting. During these initial discussions, we encourage our clients to communicate their ideas or problems to us in detail.

Define

We don't just get to know you - we get inside the ideas and the project. Every new relationship begins with a face to face meeting. During these initial discussions, we encourage our clients to communicate their ideas or problems to us in detail.

Different challenges emerge from different projects - and if they didn't, we'd know we weren't looking hard enough. We use an agile, user-centred approach to new product development where we collaborate with people from a variety of disciplines. Our collaborative teams can collectively solve problems far better than an individual designer.

Design

Different challenges emerge from different projects - and if they didn't, we'd know we weren't looking hard enough. We use an agile, user-centred approach to new product development where we collaborate with people from a variety of disciplines. Our collaborative teams can collectively solve problems far better than an individual designer.

Prototyping builds iteratively across successive ideas and inputs. Prototypes give stakeholders and users a tangible point of reference to evaluate a design and enable fast communication of ideas. This process allows us to adjust to change and keep your design project on course.

Develop

Prototyping builds iteratively across successive ideas and inputs. Prototypes give stakeholders and users a tangible point of reference to evaluate a design and enable fast communication of ideas. This process allows us to adjust to change and keep your design project on course.

Our role is to help facilitate and implement your new ideas and make them a reality. We are flexible in our approach and strive to provide you with support along the way to ensure maximum value to your organisation and your customers.

Delight

Our role is to help facilitate and implement your new ideas and make them a reality. We are flexible in our approach and strive to provide you with support along the way to ensure maximum value to your organisation and your customers.

First Meeting

If you are interested in talking about your ideas or just want advice on design, why not pop by for a chat over a coffee to see how we can work with you. Get the ball rolling by scribbling your ideas on our handy ideas sheet.

Download our ideas worksheet or contact us to book a first meeting